Privacy Policy

Introduction

MONTELLE PTY LTD trading as "GVM Upgrades Australia" ("GVM Upgrades Australia," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Company Information

2. Data Collection

We collect the following types of personal data from our users:

• Name
• Email address
• Phone number
• Postcode/location
• Vehicle information (make, model, year)

We do not collect sensitive personal data on our website.

3. Methods Of Data Collection

We collect personal data through the following methods:

• Website forms (quote request form)
• Cookies
• Analytics tools, including Google Analytics, Meta, and LinkedIn

4. Data Usage

We use the collected personal data for the following purposes:

• Connecting you with GVM installers in your area
• Providing customer support
• Marketing and promotional communications (with consent)
• Improving our services

5. Data Sharing

We share your contact and vehicle information with GVM installers in your area to facilitate quotes and service delivery. We do not sell your personal data to third parties for their own marketing purposes.

6. Data Protection

We protect personal data by using trusted, encrypted services to ensure its security.

7. Data Retention

We retain personal data for a period of 6 months, or longer if required for ongoing service delivery or legal compliance.

8. User Rights

Users have the following rights regarding their personal data:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request to opt-out of marketing communications

9. Consent

We obtain consent from users for data collection and usage through website forms and opt-ins when you submit your information through our quote request form.

10. Communication And Marketing

We may use your personal data for marketing purposes. Users can opt-out of such communications by contacting us through our website or clicking the unsubscribe link in any marketing emails.

11. Cookies And Tracking

We use cookies and third-party trackers on our website to enhance user experience and gather analytical data. These help us understand how visitors use our site so we can improve our services.

12. Contact Information

For any inquiries or issues related to privacy, users can contact us through the contact form on our website.

13. Compliance

We strive to comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other relevant Australian privacy laws.

Amendments

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.